Reach the Kush Casino Team the Way That Suits You
Whenever a question lands, you can reach our team around the clock, every day of the week, by chat, e-mail or phone.
Choose the Channel That Fits Your Question
Chat to Us Now
Late-night query and need an answer now? Start a live chat and a real agent usually replies within 2 minutes, any hour of the day.
Start ChatSlow but Thorough
Best for sending documents or anything detailed: write to [email protected] and expect a reply within 24 hours, so nothing gets lost in a hurry.
Write to UsA Voice on the Line
Prefer a voice? Call +61 2 0160 1405, where calls are typically picked up within 3 minutes, measured on AEST, whenever you would rather talk it through.
Call UsLocal Number Before, Global Help After
By the last line you will know exactly how to reach us from Australia and where help sits.
Frustrated With an Unresolved Issue?
Start by writing to support with your account email, the date and time of the problem, and any reference numbers. Every detail you give here speeds up the review of your case.
Ask for It to Go Senior
Should the first reply leave you unsatisfied, escalate inside the casino. Ask for your case to be passed to a senior team member who can review the decisions already made.
Still Unresolved After Escalation?
If an internal escalation still brings no fair outcome, you may take the matter to Gaming Control Board Curaçao, the regulator that licenses Kush Casino under number OGL/2019/1423/218.
Before You Wait, Pick the Right Inbox
One look here settles which inbox takes your question, so it never sits in the wrong queue.
Behind the Screen, a Registered Company
You will see the registered company, licence and written contact that settle any doubt about who runs the site.
Timing Every Channel Before You Reach Out
The casino runs its support around the clock, so these are the waits you can expect at any hour.